Automate your concierge operations: 5 high-impact workflows
Guest messaging, cleaning, pricing, access, and billing: implement five automation workflows that save hours every week and improve guest satisfaction.
Biloki Team
• Short-term rental expertThe Biloki team shares its knowledge to help concierge services optimize their management.
Why automate now?
Travelers expect responses within minutes, simple check-in, and immaculate properties. Concierge services that don't automate end up losing time, ratings, and margin opportunities.
- Save 10 to 20 hours/week from 10 properties.
- Reduce human errors (double bookings, access oversights, cleaning).
- Improve traveler satisfaction and ratings (responsiveness + clarity).
The 5 key automations to implement
1) Multi-channel guest messaging
Automatically trigger essential messages: inquiry, confirmation, access, welcome, follow-up, departure.
2) Cleaning and maintenance scheduling
Generate tickets automatically after each confirmed check-out with automatic assignment to service providers.
3) Synchronized pricing and availability
Unify your calendars and apply dynamic pricing rules across all channels (Airbnb, Booking, Vrbo).
4) Access and security
Automate sending access codes and their renewal with unique codes per stay.
5) Billing and accounting
Reduce back-office time with automatic invoices and monthly accounting exports.
Deploy your automations in 15 minutes
Biloki combines PMS, channel manager, messaging and ready-to-use workflows.
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