Step 1 · Connect
Connect your smart locks
Add your Nuki or Igloohome smart locks from the Marketplace, following a guided setup.
A tailored access journey, for every property
Keypad, key box, smart lock: configure exactly how each guest accesses their accommodation, and let Biloki handle access automatically.
- ✓Step-by-step access journey, configured per property
- ✓Nuki and Igloohome smart locks integrated
- ✓Automatic codes for guests, staff and owners
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Step 1 · Connect
Connect your smart locks
Add your Nuki or Igloohome smart locks from the Marketplace, following a guided setup.
Step 2 · Automate
Link the lock to the property
Connect each smart lock to its property, so Biloki knows which access to manage where.
Step 3 · Guest delivery
Create your guest journey
Build your guest access journey and connect your smart locks to it: it will be visible in the guest guide and in each contractor mission.
Step 4 · Staff missions
Each booking generates its access
The code is created automatically with each booking, and the guest receives it in their guide before arrival.
Step 5 · Tracking
A complete overview of all your access
Find in your settings the complete history of generated codes, by property and by user.
Every access, managed the right way.
From the arrival journey to staff codes, everything is set up once and handled automatically from then on.
Every arrival step, explained clearly to the guest
Gate code, key box location, floor, building keypad: you configure each step of the access journey, with photos or videos as support. Guests find them in order, directly in their guide.
- ✓Steps customizable per property (gate, building, door...)
- ✓Photos and videos for each step
- ✓Visible directly in the guest guide
Your staff, independent in the field
Cleaning, maintenance, check-in: every assigned mission automatically generates the smart lock access code needed, valid only for the duration of the task.
- ✓Code linked to the assigned mission
- ✓Access limited to the intervention period
- ✓No more key handovers or manually shared codes
Permanent access for you and your owners
For concierge managers and property owners, a permanent code can be created for easy access to the property at any time.
- ✓Permanent codes for trusted roles
- ✓Centralized management from a single space
- ✓Full traceability of every code created and its holder
Configure each
access
once.Keypad, lockbox or smart lock: you define the entry flow for each property once, and Biloki reuses it automatically.
Codes are
generated automatically
at the right moment.Guests, providers and owners receive the right access based on their role and the scheduled time window, with no manual handling.
Keep a
clear history
for every access.You can track every generated code, its recipient and its validity period from one single place.
A clear access journey, for every property and every role
Book a personalized demo and see how Biloki automatically manages all access to your properties.
Frequently asked questions about access and smart locks
How does the access journey work for the guest?↓
You configure each step (gate, building, floor, door) with photos or videos, and guests find them in order directly in their guest guide.
Does the access journey require a smart lock?↓
No, you can create an access journey even without a smart lock (keypad, key box). The smart lock simply automates the final step.
Which locks are compatible with Biloki?↓
Biloki connects directly to Nuki and Igloohome locks via their official APIs.
Does the guest need to request their access?↓
No. Whether it's a code displayed in the journey or smart lock access, everything is generated and delivered automatically in their guest guide as soon as the booking is confirmed.
What happens if a staff member no longer needs access?↓
The code linked to their mission expires automatically at the end of the planned intervention period.
Can I give permanent access to an owner?↓
Yes, a permanent code can be created for an owner or manager, based on the permissions you define.
What happens if the lock disconnects?↓
Connection status and battery level are visible in real time, with a manual sync option available if needed.